Only standard items are eligible for returns. No items that have been modified, or are considered “specials,” are eligible for return.
All returns must be submitted for pre-approval using the HMT Returns form order to obtain a Return Authorization Number (RGA#) prior to shipping back to HMT. Any items received by HMT without an RGA# will be returned, at the sender’s expense.
All merchandise must be less than 12 months old, be in original packaging, & able to be resold based on visual inspection.
A minimum handling charge of 10% or $40.00, whichever is greater, will apply to all authorized returns of products inventoried in the United States.