When To Expect Your Order

In most cases orders placed by 2PM (Eastern) will ship from our warehouse the same day. This excludes holidays and weekends.  Your order should deliver within 1 to 7 business days depending on the service level chosen.

For detailed information on your delivery date, please contact customer service at or by calling 833-642-2872

Shipping Methods and Carriers

For most orders HMT will ship with FEDEX or UPS depending on which courier is best for your location. Orders over 150lbs ship freight. Freight shipping only available in continental USA. 

Damaged Freight

When you receive your order, if the goods show signs of damage, you must state and sign for as damaged.  Please let us know the same day if goods are received damaged or there are missing items from your delivery. All claims for freight damage, shortages and/or any other discrepancies must be made in writing with supporting photos and sent to within 48 hours of delivery. If a claim is not made within 48 hours of delivery, we are not liable for any damage.

Shipping Outside of Continental USA

For enquiries or orders outside of North or South America, Mexico or Canada, and would like to make a purchase, please visit our global website at or email and one of the team will be happy to assist


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